dbjl's Privacy Policy

1. Introduction

dbjl is a trusted online betting and casino platform for users in Bangladesh. We believe that protecting your personal information is a fundamental responsibility. This privacy policy explains how dbjl collects your information, why it is stored, who can access it, and what rights you have.

By using this platform, you are considered to have accepted the terms of this policy. If you have any questions or concerns about this policy, you may contact our support team.

2. What Information We Collect

We collect various types of information when you create an account, make transactions, and use services on dbjl. This information is used solely for the purpose of operating and improving our services.

2.1 Information You Provide Directly

• Full name, date of birth, and gender
• Valid email address and mobile number
• Residential address
• Documents submitted for identity verification (such as a national ID card)
• Payment information — bKash, Nagad, Rocket, or Upay account details

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and device model
• Login times, session duration, and pages visited on the platform
• Gaming activity, betting history, and transaction information
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

Information may also be verified through authorised third-party service providers for identity verification, fraud prevention, or compliance with legal obligations.

3. Purpose of Using Your Information

dbjl uses the collected information for the following legitimate purposes:

• Account Management: Completing the registration process, verifying identity, and keeping accounts secure.
• Service Delivery: Ensuring access to betting, gaming, deposit, and withdrawal features.
• Financial Transactions: Processing secure payments via bKash, Nagad, Rocket, and Upay.
• Customer Support: Improving the quality of 24/7 live chat and email assistance.
• Security & Fraud Prevention: Detecting suspicious activity and protecting the integrity of the platform.
• Responsible Gaming: Monitoring potentially problematic gaming behaviour and providing necessary support.
• Legal Compliance: Adhering to applicable laws and regulations.
• Service Improvement: Analysing user experience to improve the quality of the platform.

4. Disclosure & Sharing of Information

dbjl never sells or rents your personal information. However, information may be shared with third parties in the following limited circumstances:

4.1 Service Provider Partners

Technology and payment service providers that assist in operating our platform may process information to a limited extent. These partners are required to work under strict confidentiality agreements and may not use the information provided for their own purposes.

4.2 Legal Requirements

Information may be disclosed when required by a court order, a lawful request from a government or regulatory authority, or to comply with applicable laws.

4.3 Security & Fraud Prevention

Information may be shared with relevant authorities when necessary to protect the security of the platform, prevent money laundering, or protect other users.

5. Data Security Measures

dbjl applies industry-standard technical and organisational security measures to protect your information:

• SSL Encryption: All data transmitted on the platform is protected by 256-bit SSL encryption.
• Password Protection: Your password is stored using industry-standard hashing methods — it is never stored in plain text.
• Access Controls: Only authorised staff, and only to the extent required by their role, can access your information.
• Regular Security Reviews: Regular audits are conducted to identify system vulnerabilities.
• Firewalls & Intrusion Detection: Advanced security layers are maintained to prevent unauthorised access.

However, no method of transmitting information over the internet can be claimed to be completely secure. We strive to provide the highest level of protection, but no platform can guarantee absolute security.

6. Data Retention Period

Your personal information is retained only for as long as necessary or legally required. Specifically:

• Account information is retained for the entire duration that the account remains active.
• Records of financial transactions are kept after account closure for the period required by applicable law.
• Information relevant to fraud investigations or dispute resolution is retained until the matter is resolved.
• Once the retention period expires, information is securely deleted or converted to an anonymised form.

7. Cookies & Tracking Technologies

The dbjl website uses cookies and similar technologies to enhance your browsing experience and ensure the functionality of the platform.

7.1 Essential Cookies

These cookies are necessary for the basic operation of the platform — such as maintaining login sessions and ensuring security. Disabling them will prevent the site from functioning properly.

7.2 Performance & Analytics Cookies

These cookies are used to understand how users interact with the platform, helping us continuously improve our services. The data collected is used for statistical analysis.

7.3 Preference Cookies

These cookies are used to remember your language preferences, display settings, and other personalisation options, so you do not have to set them up again each time you log in.

8. Your Rights

dbjl respects your rights regarding your information. You have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that any inaccuracies in your information be corrected.
• Right to Erasure: You may request deletion of your data in certain circumstances, though some information may need to be retained due to legal obligations.
• Right to Restrict Processing: You may request that the processing of your information be limited in certain cases.
• Right to Object: You may object to your information being used for marketing or profiling purposes.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

9. Protection of Minors' Information

dbjl strictly does not provide services to anyone under the age of 21. Our platform is for users aged 21 and above only. We do not knowingly collect information from minors. If we find that we hold information belonging to a minor, steps will be taken to delete it immediately.

If a parent or guardian believes that a minor is using our platform, please notify our support team immediately.

10. Third-Party Services

Our platform is connected with third-party game providers and payment service providers. These third parties have their own privacy policies, for which dbjl is not responsible. However, we ensure that our partners comply with the required data protection standards.

11. Changes to This Policy

dbjl may update this privacy policy from time to time. For significant changes, we will notify you via your registered email or through the platform. Continued use of the platform after changes are made will be considered as your consent to the updated policy.

The latest version of the policy will always be available on this page. Previous versions are kept on record.

12. Contact

If you have any questions, comments, or requests regarding this privacy policy, please contact us:

We will respond to your request as quickly as possible. dbjl is always committed to protecting its users' information and believes in fair play.